The Digital Engagement Service That Powers Modern Collections
Avtal helps collection agencies increase liquidation rates without adding headcount. Founded by industry leaders from the CFPB, TrueAccord, InDebted, LiveVox, Square, PayPal and more.
Learn how Avtal can increase your liquidation rates.
Reach Consumers in Their Preferred Channel
Incentive Alignment to Ensure Mutual Success
Avtal only charges a percentage of what we help you collect. No upfront costs on monthly minimums.
Seamless Omnichannel Engagement
Avtal combines email, text, and a self-serve portal to work seamlessly with your call center to increase engagement rates and drive higher liquidation.
Expertise That Sets Us Apart
Our team has led at the CFPB, TrueAccord, InDebted, LiveVox, Square, and PayPal. We bring proven collections, technology, and regulatory expertise to your agency.
The Avtal Advantage: Collect More, With Less Effort.
Avtal is white-labeled digital collections software that helps agencies increase liquidation rates, win market share, and scale without adding staff.
Boost Liquidation Rates
Agencies using Avtal increase recovery by 50%–75% on placements already being worked by phone and mail.
Scale Without Adding Headcount
Our third-party collections platform lets you ramp on new portfolios and operate smoothly through staff turnover.
Ensure Compliance
Avtal ensures you are compliant with all federal, state, and local laws as well as telecom carrier and mailbox provider policies.
- Getting Started With Avtal
Fast and Simple Onboarding
Upload Your Data
Securely send us a file of your accounts, and Avtal’s platform begins preparing campaigns.
Configure Your Brand
Avtal registers you a 10DLC or short-code, configures domains, and sets up payment processing.
Activate Digital Outreach
Launch automated email and text campaigns immediately,
giving consumers direct access to resolve accounts through our self-serve portal.
Access Secure Reporting
Receive real-time performance and outreach data directly into your CRM.
- How Avtal Works Day to Day
Built to Fit Your Operations
CRM Compatibility
Learn what works in digital collections, from smarter email outreach to omnichannel engagement.
Consumer-Friendly Access
Accounts receive personalized links to a secure online payment portal, where they can view balances, set up plans, and make payments anytime.
Digital + Call Center Harmony
Our digital outreach supplements your existing collections efforts, allowing you to work more accounts with the same staff and recover more per account.
End-to-End Automation
Avtal automates every step of digital outreach, eliminating the need for daily management by your team.
Client Success Stories
Discover why leading agencies trust Avtal’s automated platform to increase engagement rates, liquidation, and margins.
Led by Experts With Decades of Experience
Our team has led collections, compliance, and technology at the industry's most trusted organizations. We know the challenges collection agencies face - from email deliverability to consumer engagement - and we built Avtal to solve them with proven strategies that drive higher liquidation.
Insights to Boost Collections Performance
Learn what is working right now in digital collections, from smarter email outreach to omnichannel engagement, and how to apply it to your agency today.
Answering Your Questions about Avtal
Avtal is built with enterprise-grade security. All payment processing is PCI-compliant, and communications follow FDCPA, TCPA, and state regulations. Data is encrypted in transit and at rest to protect consumer information.
Avtal is designed to work with your existing operations. An omnichannel experience beats any agency that only calls or only uses digital. Avtal can increase liquidation across all balance sizes.
Most agencies are up and running within 30 days.
Avtal provides hands-on support from day one, project managing the entire onboarding process and offering dedicated technical assistance to ensure a smooth, timely launch. Beyond onboarding, our team continues to deliver responsive technical support and brings best in class digital collections expertise to help agencies continuously optimize their collections process.
Avtal charges on a performance based model that aligns our success with yours. There are no fees for email, text, or use of the payment portal. We only make money when we help you collect, meaning you pay us only when our digital outreach drives actual payments.