The Digital Engagement Service That Powers Modern Collections

Avtal helps collection agencies increase liquidation rates without adding headcount. Founded by industry leaders from the CFPB, TrueAccord, InDebted, LiveVox, Square, PayPal and more.

Learn how Avtal can increase your liquidation rates.

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Reach Consumers in Their Preferred Channel

Incentive Alignment to Ensure Mutual Success

Avtal only charges a percentage of what we help you collect. No upfront costs on monthly minimums.

Seamless Omnichannel Engagement

Avtal combines email, text, and a self-serve portal to work seamlessly with your call center to increase engagement rates and drive higher liquidation.

Expertise That Sets Us Apart

Our team has led at the CFPB, TrueAccord, InDebted, LiveVox, Square, and PayPal. We bring proven collections, technology, and regulatory expertise to your agency. 

The Avtal Advantage: Collect More, With Less Effort.

Avtal is white-labeled digital collections software that helps agencies increase liquidation rates, win market share, and scale without adding staff. 

Boost Liquidation Rates

Agencies using Avtal increase recovery by 50%–75% on placements already being worked by phone and mail.

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Scale Without Adding Headcount

Our third-party collections platform lets you ramp on new portfolios and operate smoothly through staff turnover.

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Ensure Compliance

Avtal ensures you are compliant with all federal, state, and local laws as well as telecom carrier and mailbox provider policies.

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Phone onboarding showing account balance and payment plans

Fast and Simple Onboarding

Upload Your Data

Securely send us a file of your accounts, and Avtal’s platform begins preparing campaigns. 

Configure Your Brand

Avtal registers you a 10DLC or short-code, configures domains, and sets up payment processing. 

Activate Digital Outreach

Launch automated email and text campaigns immediately,
giving consumers direct access to resolve accounts through our self-serve portal. 

Access Secure Reporting

Receive real-time performance and outreach data directly into your CRM. 

Built to Fit Your Operations

CRM Compatibility

Learn what works in digital collections, from smarter email outreach to omnichannel engagement.

Consumer-Friendly Access

Accounts receive personalized links to a secure online payment portal, where they can view balances, set up plans, and make payments anytime. 

Digital + Call Center Harmony

Our digital outreach supplements your existing collections efforts, allowing you to work more accounts with the same staff and recover more per account. 

End-to-End Automation

Avtal automates every step of digital outreach, eliminating the need for daily management by your team. 

Led by Experts With Decades of Experience

Our team has led collections, compliance, and technology at the industry's most trusted organizations. We know the challenges collection agencies face - from email deliverability to consumer engagement - and we built Avtal to solve them with proven strategies that drive higher liquidation.

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Insights to Boost Collections Performance

Learn what is working right now in digital collections, from smarter email outreach to omnichannel engagement, and how to apply it to your agency today.

Answering Your Questions about Avtal

Avtal is built with enterprise-grade security. All payment processing is PCI-compliant, and communications follow FDCPA, TCPA, and state regulations. Data is encrypted in transit and at rest to protect consumer information.