- Case Studies
Proven Results in Action
See how Avtal helps agencies boost liquidation rates, scale without added staff, and recover more across every account type.
Case Study: Sentry
Making Digital-First Work Where it Wasn’t Before
Sentry was struggling with outreach tools that didn’t convert, email messages that never reached inboxes, and ever-increasing collector workloads. They needed a solution that could scale fast, align with compliance, and unlock value in their scorecard performance.
- Liquidation rates rose significantly in just the first three months after switching to Avtal.
- Payment plans increased 8× once options were tied to consumers’ pay schedules.
- Improved scorecard performance across multiple creditors, which helped Sentry win new business.
- Seamless integration with Sentry’s call center allowed agents to focus on high-value accounts while Avtal managed digital engagement.
Case Study: Mid-Sized Utah Collections Agency
When Gmail and Yahoo tightened spam thresholds, this Utah agency partnered with Avtal to keep inbox placement strong and transform email into a top-performing channel.
- $1M+ collected monthly from email alone.
- 27% sustained consumer click rates (vs. ~3% industry average).
- Millions more pledged through payment plans.
- Growth achieved without cannibalizing other revenue streams.
Case Study: California Agency – Multi-Generational
Modernizing Collections Through Patience and Precision
A multi-generational agency partnered with Avtal to carefully roll out digital outreach, focusing first on deliverability before scaling volume for long-term success.
- Recovery rate up 20% within 3 months.
- Revenue grew from $2K in Month 1 to $555K by Month 6.
- Millions pledged via payment plans.
- No additional headcount required.
Case Study: Traditional Arizona Collections Agency
Doubling Down on Digital
Faced with compliance hurdles and high turnover, this Arizona agency turned to Avtal to prove digital could scale recovery—without adding headcount.
- Hundreds of thousands collected monthly via digital outreach.
- Single payment of $14,258 from a high-balance account.
- Maintained productivity despite staff attrition.
- Confidence to scale business growth without new hires.