Avtal Raises $24 Million to Power the Future of Digital Debt Collection

We’re excited to announce that Avtal has raised $24 million in Seed and Series A funding, led by S3 Ventures with participation from NJP Ventures. This investment will expand our engineering team to better support our growing customer base. We’re enhancing our product to give collection agencies more powerful tools to connect with customers through […]
Medical Debt Collections Lost a “Discovery Channel.” Here’s How Digital Engagement More Than Replaces It

For decades consumer medical debts didn’t get resolved because consumers didn’t know they existed (or didn’t understand them). A surprisingly common “first notice” was the credit report. That changed—fast. The biggest change occurred April 11, 2023. Near the tail end of this year’s tax season, it will have been three years since that profound change. […]
Why Email Is Still the Cornerstone of Digital Collections Strategy

In the conversation surrounding digital transformation, email is often treated as an outdated technology. It is seen as a legacy tool overshadowed by automation, AI, and omnichannel platforms. Yet in the evolving world of receivables management, it remains one of the most effective, compliant, and measurable communication channels available. During a recent Receivables Podcast discussion, […]
Are Your Clients’ High Expectations of Low Unit Yield Accounts Eroding Your Margins?

Unless You Go Digital and Only Pay for Results, They Are Let’s be blunt: if you’re still trying to work low-balance accounts manually, you’re not running a business – you’re making a charitable contribution to your clients. Between contingency rate compression, rising costs of everything, and the need to fully service low-dollar placements, most collectors […]
Welcoming John McNamara as Avtal’s Chief Growth Officer

At Avtal, we’re combining digital expertise with the operational excellence of agencies to create an omnichannel experience that serves both businesses and consumers. As we continue to grow, we’re focused on building a team that understands the complexity of both sides and can bridge the two with practical insight and proven leadership. That’s why we’re […]
How Collection Bureau of America Increased Recovery Rates by 20%—Without Hiring

CBA’s CEO shares how their team improved collections in just 3 months using Avtal Discover how Shawn DeLuna, CEO of Collection Bureau of America, boosted recovery rates by 20% in only three months—all without growing his team. In this 40-minute webinar, Shawn breaks down how CBA used Avtal to drive results fast. Highlights:
Email Is Not Dead: How to Unlock Its Potential for Debt Collection

Many debt collection agencies believe that email isn’t an effective tool for collecting payments. At Avtal, we hear statements like “Email doesn’t work. Consumers just don’t check their email—they only respond to texts” from countless agencies. 1. Breaking the Myth: Email Doesn’t Work for Debt Collection? Many debt collection agencies believe that email isn’t an […]